Privacy Policy

Welcome to Re-NILE Company

Re-NILE, a limited liability company established in the Arab Republic of Egypt since 2017, operates in various activities including general trade, distribution, and the field of IoT, “in a manner that does not conflict with its activities detailed in its commercial register.”

You are now about to use our application or our website

– We offer a variety of products and services, either directly through “RE-Nile” or as an intermediary between you and another company’s “merchant” that provides the product or service you need. Therefore, it is necessary to establish clear terms and conditions for easy use and for you to know us closely. Sometimes additional or exceptional terms may apply when you use one of these products and/or services. If such additional or exceptional terms exist, they will be clarified on the product or service page. In case of a conflict between these terms of use and the additional or exceptional terms, the additional or exceptional terms will prevail.

– The following terms apply to every user, whether an individual, institution, company, or other entity, as long as they use or browse our site and/or application. We may refer to them as “you” or “the user”. These terms of use are considered a binding contract between the user and Re-NILE Company.

Acceptance of Terms

– By using our site, application, or services, or continuing to browse any of them, you personally agree to comply with these terms and our privacy policy without any exception or right to object. You also agree to any legal, administrative, or technical instructions published on the site. If you are using our services on behalf of an institution, company, or entity, you agree to these terms on behalf of that institution, company, or entity. Note that you agree to the terms simply by clicking on “I Agree” or any similar button. This agreement is considered your binding and handwritten signature.
– You are prohibited from creating or using an account on our site or application if you are not legally authorized to enter into contracts. In other words, if you have not reached the age of majority or legal accountability, you cannot create an account on our site or application except under the supervision of a parent or guardian. You are also not allowed to represent any institution, company, or entity that you are not legally authorized to make deals and contracts and purchase on their behalf.
– By clicking on the “I agree” button or any button that conveys the same meaning, you agree to receive phone or electronic communications from our site, our affiliated companies, or companies authorized by us to contact you. You may also receive notifications on our site, your email, or your mobile phone.
– You agree that all agreements, notices, policy modifications, privacy disclosures, current or future changes, or additions are binding without the right to object. You can immediately cancel your account if these additions or modifications are not suitable for you.

Registration


– To register and use an account on our site, you must provide us with a valid email address and other personal information in “Registration Data.” During registration, you must choose a password and will be fully responsible for keeping it secure and for all activities that occur through your account. Therefore, you commit to providing correct, accurate, up-to-date, and complete registration data. We may suspend, cancel, or terminate your account or refuse any current or future uses associated with you if we have reasonable grounds to suspect that the information you provided is incorrect, inaccurate, not current, or incomplete.
– If you request to purchase a product and/or service, this may require using a bank card. By agreeing to complete the service request, you acknowledge the accuracy of the data and the bank card numbers and that it is your private property or you have legal authority to use it.

Your Account and Security


– To use our services, you must create an account by providing your full and correct legal name, current address, valid email address, and any other information we request. In case of a dispute regarding account ownership, we reserve the right to request documents to determine and confirm your ownership of the account. These documents may include, but are not limited to, scanned documents of the business license, government-issued ID, the last four digits of the credit card, passport photo or national ID, commercial register, tax card, or other data.
– Creating an account on our site or application does not mean that you own any part of the site or application. It only means that we have hosted you on our site and application. Therefore, we can prevent you from accessing or benefiting from our site anytime without reasons or your right to object or compensation.
– You are responsible for maintaining the security of your account and electronic workspace if you access our site to display your products as a merchant. You are bound by the activities associated with your account site or workspace to immediately notify us in writing of any unauthorized uses of the account or any other security violations. We will not be responsible for any loss or damage resulting from your non-compliance with this